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[matrix]

We're using the new innovative federated communication system https://matrix.org. You can get an account using any compatible client.

❗Don't try contacting admins in matrix by private messages, those will be rejected. Use public rooms for general support questions.

Registration

Joining via web page

  1. Navigate to our web version of Element client

  2. Choose Create Account, then create an account by entering a desired username, password and email.

  3. After that you'll get an account of the form @username:matrix.nrp-nautilus.io, which you can use to join rooms in any federated [matrix] resourse, including the original https://matrix.org.

  4. Click explore rooms button. Check that you're exploring the NRP server (matrix.nrp-nautilus.io). You'll automatically join the Nautilus General channel and the News channel.

Make sure to backup your encryption key to always have access to your encrypted messages! Go to User Settings -> Security & Privacy and click Start using Key Backup. There's a pretty detailed FAQ on using the Matrix Element client including the security. Having email set will let you recover your account password (but not the encryption keys!)

Joining via apps

  1. Get a phone or desktop version of element or any other compatible client

  2. Change the server to the NRP one:

    • Click the change server button

    • The NRP matrix homeserver URL is https://matrix.nrp-nautilus.io
  3. Follow the Joining via web page guide from step 2

Make yourself discoverable

To let us find you by email (in case we need to link your PRP account to your matrix account) please enable the identity server integration. Go to Settings in Element (Your Account -> All Settings) and accept the Discovery:

Click Accept and then Continue.

After that click Share for each Email address that you want to be discoverable by. The email will be protected agains harvesting and will only be used to find your account by persons knowing your email already.

User guide

Official user guide for using Element

Possible issues

If you've created the account on matrix.org server (not the NRP one), and have the user ID like @username:matrix.org, you can use the standard https://app.element.io web page to log in.